If your country is not listed we are not (yet) able to process your order online. Some countries demand specific conditions for animal food.

We will expand our supported countries as soon as possible.

At this moment we only ship our orders. We are working on pickup procedures, but it takes some preparation.

Sure, no worries. You can provide an alternative delivery address.

We will be offering a giftwrap service soon, please check back, or contact us.

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That is a tough question. We only get an estimation of delivery times. They are subject to change for season, weather, traffic, holidays etc. We suggest to order on time, and contact us if you want to get support from us to see what the options are.